Usually,it will take 4-6weeks for our warranty center to process and send you new products,please be patient and call them if you still have not get the replacement after 6 weeks of waiting time.
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- Notification for Repeated Warranty Claim
- How do we use the 4 boxes on SMOK website?
- How to get contact with us efficiently?
- When you try to open a claim but you are not with the receipt picture?
- How to scrap a mod?
- How to start a warranty claim without the purchase proof
- How to create an address in the after-sale system?
- Warranty attentions
- How to get in contact with SMOK about warranty problems directly?
